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COVID-19 Update

Starting Wednesday, March 25, our Main Office and Salem Office will be open limited hours from 8:00 a.m. to 2:00 p.m.
(Contact our shared Hood River and Springfield offices directly for current business hours.)
However, please DO NOT come to the Credit Union unless absolutely necessary!
TCU staff remains available by phone and online during normal business hours.
Click here to learn more about our COVID-19 preparations and banking from home or work.

TCU’s Annual Meeting has been postponed to a date to be determined by the Board.
Please check back for updates as we continue to monitor the coronavirus pandemic.

Coping with COVID-19

As our nation goes into virtual lock-down to help slow the spread of the Coronavirus (COVID-19), Teamsters Council #37 Federal Credit Union is concerned about the safety and well-being of our members and employees. Here is what we are doing so far:

  1. We are closely monitoring day-to-day developments and will respond accordingly. Please check back here for the latest updates that might affect banking services.
  2. Starting Wednesday, March 25, our Main Office and Salem Office will be open limited hours from 8:00 a.m. to 2:00 p.m. (Contact our shared Hood River and Springfield offices directly for current business hours.)
  3. To effectively practice social distancing, all members should avoid coming to any of our offices unless absolutely necessary!
  4. TCU staff remain available by phone and online during normal business hours.
  5. We strongly encourage members to do their banking from home or work. Please see below for details.
  6. TCU staff have implemented “best practices” to prevent the spread of disease, as outlined by the Centers for Disease Control and Prevention (CDC) website.

If you have questions about our preparedness, how to manage your banking, or similar concerns, please call us at 800-547-7657.

Banking from Home or Work

Getting Cash
Use your TCU Debit Card to obtain cash at nearly any ATM or store checkout terminal. Avoid a surcharge at MoneyPass ATMs, which include all US Bank branch locations and many are drive-thru. Find MoneyPass ATMs here.

Making Payments
Pay your bills online, either directly at service provider websites (electric, gas, water, etc.) or through our free Online Bill Pay service. You need to be enrolled in our free Online Banking service in order to use Bill Pay.

Making Deposits
If you need to deposit a check, do it quickly and easily with our mobile app (iOS and Android) on your smart phone or tablet. The app will walk you through endorsing, photographing, and submitting each check. It only takes a minute!

If you need to deposit cash and have not had any symptoms of any sort for at least 14 days, bring your deposit to a TCU office. Please have your cash and deposit slip ready and practice social distancing at all times. We have hand sanitizer available at our offices.

Making Transfers
You can transfer between TCU accounts through our free Online Banking service. Most transfers between financial institutions can also be handled through Online Banking (initial online setup between your accounts at different institutions is usually necessary). Please call us at 800-547-7657 if you need assistance.

Getting a Loan
You can apply for a TCU loan at our website or by calling us a 800-547-7657. There is no need to come to a TCU office unless we say so. All of the paperwork can be handled by electronic documents or the US Mail.

Your fellow Teamsters working at TCU are here for you! If you are unsure how to get some banking done, please just give us a call at 800-547-7657. There is no need to come to a TCU office. Please help us slow the spread of COVID-19!

Resources

Visit the CDC's website for more information on COVID-19 and how you can protect yourself.

MoneyPass offers nationwide surcharge-free ATM access and support programs.

Manage your TCU account online.

Apply for a loan online.

External Link

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